We pride ourselves on conducting thorough, comprehensive estimates for potential customers. As certified log home inspectors, we will perform a detailed evaluation and inspection of the home including taking measurements, pictures and notes. When a customer contacts us, we normally conduct the estimate and provide a detailed quote within a week.
We know how frustrating it is when you schedule an estimator to visit your home and they never show up, or to call endless times and never hear back from them. Both are completely unprofessional.
Unfortunately, the typical response from the contractor is that they are very busy. It is more likely they are just very unorganized. This is not the type of contractor you want to trust your home with.
We take it very seriously when a customer considers us to restore their home and we believe it is essential to be timely, responsive and thorough. If there is a trip cost, we will tell you upfront. We cover numerous states with our services so there are times where we travel several hours to come to your home. However, we won’t surprise you with hidden costs, our estimate costs are upfront.